Information We Collect and Why

At MedPenny, LLC, we are committed to protecting your privacy. When you use the MedPenny platform, we collect personal information such as your name, email address, phone number, and account activity. We may also collect sensitive information, including your Social Security Number (SSN), when required for identity verification or secure financial processing. Additionally, we gather technical data such as device type, browser version, IP address, and other diagnostic data to help us improve performance and maintain platform integrity. Some data is collected automatically using cookies and tracking technologies, which help us understand user behavior, improve usability, and deliver a consistent experience across devices. You can manage cookies through your browser settings, though disabling them may affect some features of the platform.

How Your Information is Used and Shared

We use your personal data solely to provide, maintain, and improve the MedPenny platform. This includes account management, security, feature enhancements, and service delivery. We do not sell your personal data or share it for marketing purposes. However, your information may be shared with trusted third parties such as payment processors, hosting providers, analytics tools, and customer support vendors, all under strict confidentiality obligations. If you engage in financial transactions through MedPenny, your relevant details, such as banking information, are transmitted securely to authorized partners. We may also process de-identified or aggregated data for internal analysis and platform development. Disclosures may occur when legally required, such as to comply with court orders, regulatory obligations, or to ensure the safety and legal protection of users and systems.

Your Rights, Data Retention, and Security

You have the right to access, correct, or delete your personal information at any time through your account settings. You may also request the closure of your account, subject to any lawful retention requirements. We retain data only for as long as necessary to fulfill legal, operational, and security obligations. Once the purpose is fulfilled, the data is securely erased from our systems. All sensitive information, including financial and identity data like SSN, is encrypted and stored using industry-standard security practices. Although no system can be completely immune from threats, we actively monitor and update our safeguards to maintain data integrity and prevent unauthorized access. By using MedPenny, you agree to the practices described in this policy, which may be updated periodically to reflect changes in functionality, regulation, or user needs.